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SHIPPING
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CARBON NEUTRAL
END TO END CARBON NEUTRAL FINE ART PRINTS

What do we mean by
carbon neutral art printing?

West of Death is an end-to-end carbon neutral service.

This means we minimize our energy usage and use suppliers of renewable energy.

Where unavoidable, we offset all of our carbon emissions.

How did we achieve carbon neutrality?

1. Minimizing carbon emissions

The first step to achieve carbon neutrality was reducing our emissions. We have done this by using green couriers where available,

only using renewable energy suppliers.

We use print facilities globally, this means we can reduce air travel when shipping your orders.

2. Calculating unavoidable emissions

Once we have reduced our emissions as much as possible we are audited by carbonfootprint.com to calculate our carbon impact.

This report includes our performance, a breakdown of our footprint and further recommendations to minimize our footprint.

3. Carbon emission offsetting

We then offset our carbon emissions via The Gold Standard, and help fund projects for a safer climate and more sustainable world.

It is our policy to not use forestry-based carbon offsetting projects, instead we invest in renewable energy projects.

This is in line with WWF guidance.

We know that offsetting alone will not tackle climate change,

however it is an immediate and measurable method to take responsibility for our carbon footprint.

After extensive research we found that investing in renewable energy was the most effective way to offset,

as it provides infinite energy supply with instant effect.

Sustainable packaging

Being carbon neutral is not the whole story, at West of Death we are concerned about plastic pollution.

The materials we use to produce your orders have been carefully selected to reduce our impact

on the environment whilst still ensuring your orders get to you in perfect condition.

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Your print is packed using 100% sustainably sourced materials and shipped fast with secure courier services

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• Your framed art prints are protected

on all sides with recyclable and

biodegradable wrapping materials

 

• Strong recyclable archival foam made from

recycled materials is then carefully fitted to

make sure no damage can occur in transit

 

• Your order is placed into extra protective

100% sustainably sourced and recyclable card

packaging ready for dispatch

 

REturn POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with and in its original packaging.

You’ll also need the receipt or proof of purchase.

Should you wish to return the artwork, you can contact us at info@westofdeath.com.

If your return is accepted, you have to find a shipping company as well as pay for the return shipping on your own.

Return address will be provided through email.

Once we have received the product and it is all good we will make the refund and you will receive a full refund for the product

- but minus the delivery charge. 

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@westofdeath.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective,

damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

CARBON NEUTRAL
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